Privacy Policy of Geedi Electronics – Your Data, Our Responsibility

At Geedi Electronics, we prioritize the privacy and protection of your personal data. Our Privacy Policy is designed to transparently explain how we collect, use, store, and protect the information you share with us when you visit our website, use our services, or make purchases through our platform. Whether you’re shopping for electronics, creating an account, or subscribing to our newsletter, we ensure your data is handled responsibly and in compliance with data protection regulations.

We believe in giving you complete control over your personal information, and this policy reflects our ongoing commitment to data transparency, customer trust, and legal compliance. This detailed Privacy Policy not only meets regulatory requirements like the General Data Protection Regulation (GDPR), Kenya Data Protection Act, and other applicable laws, but also aims to build user confidence through openness and accountability.

What This Privacy Policy Covers

This Privacy Policy applies to all personal information collected by Geedi Electronics through our website, mobile applications, and other digital platforms. It explains:

  • What personal data we collect and how
  • The purposes for collecting your data
  • How we store and secure your information
  • When and with whom we may share your information
  • Your rights regarding your personal data
  • How to manage your preferences or delete your data

Types of Data We Collect

When you interact with Geedi Electronics, we may collect a variety of information including but not limited to:

1. Personal Identification Information

This includes your full name, email address, phone number, shipping and billing address, national ID (if required for delivery), and other identifiers that help us serve you better.

2. Account and Login Details

If you create an account on our website, we may collect your username, password (encrypted), and any profile preferences you configure.

3. Transaction Data

When you make a purchase, we record details of the transaction, including items purchased, payment method, and order history.

4. Technical and Usage Data

We automatically collect data about your device, IP address, browser type, pages visited, referring website, session duration, and clickstream behavior to improve your user experience.

5. Marketing and Communication Preferences

We collect data on how you interact with marketing campaigns, whether you open our emails, respond to promotions, or click on product links.

How We Use Your Information

We use your personal data to improve your experience, ensure secure transactions, and offer relevant products and services. Key purposes include:

  • Processing orders and transactions
  • Improving our website and customer service
  • Personalizing your shopping experience
  • Sending important updates, receipts, or confirmations
  • Offering promotional emails and SMS alerts with your consent
  • Responding to your queries or complaints

We never sell your data to third parties. Any sharing is strictly for operational, legal, or service-related purposes.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. These technologies help us:

  • Recognize returning visitors
  • Store user preferences
  • Analyze site traffic and usage behavior
  • Deliver personalized product recommendations
  • Run effective ad campaigns through platforms like Google and Meta

You can control cookie settings through your browser or device settings.

Data Sharing and Third-Party Services

We may share your information with trusted third-party service providers under strict confidentiality agreements. These may include:

  • Payment processors (e.g., mobile money, card services)
  • Delivery and logistics partners
  • Customer support services
  • Cloud storage providers
  • Marketing tools and analytics platforms

All partners are required to comply with relevant data protection laws and only use the data for specified purposes.

Data Security Measures

We have implemented advanced security measures to safeguard your personal information. These include:

  • Secure Socket Layer (SSL) encryption on our website
  • Regular vulnerability scanning and system audits
  • Two-factor authentication for admin-level access
  • Encrypted storage for sensitive data like passwords
  • Data access restriction to authorized personnel only

Despite these efforts, no method of transmission is 100% secure. We encourage users to take personal precautions such as using strong passwords and logging out after using shared devices.

Your Data Rights and Choices

At Geedi Electronics, we respect your rights under global data privacy laws. As a user, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict certain types of processing
  • Withdraw consent for marketing communications at any time
  • Request data portability

To exercise any of these rights, please contact us via the information provided at the end of this policy.

Children’s Privacy

Our website is not intended for use by children under the age of 18. We do not knowingly collect data from minors. If we discover that personal information has been collected from a child without verified parental consent, we will take steps to delete such data.

International Data Transfers

If you are accessing our site from outside Kenya, your data may be transferred to, stored, and processed in Kenya or other countries where our service providers are located. We ensure that such transfers comply with data protection requirements and are securely managed.

Privacy Policy Updates

We may occasionally update this Privacy Policy to reflect changes in technology, legal requirements, or our business practices. When we do, the new version will be posted on this page with a revised “Last Updated” date. We encourage users to check this page periodically to stay informed about how we protect their information.

Your Consent

By using our website, creating an account, or submitting personal data, you consent to the terms outlined in this Privacy Policy. If you do not agree with this policy, please discontinue use of our platform.

Contact Us

For questions, requests, or complaints regarding your privacy or this policy, please contact us:

Geedi Electronics
Customer Care – Data Privacy Office
Email: geedigroup24@gmail.com
Phone: +254 794400007
Location: Skymall bld, Gaberone Rd, 3rd floor,Shop 502

We aim to respond to all privacy-related requests within 7 working days.

Why This Privacy Policy Matters for SEO

Including a detailed Privacy Policy improves your website’s credibility, trustworthiness, and transparency, which are essential signals in Google’s E-E-A-T (Experience, Expertise, Authoritativeness, and Trustworthiness) framework. A comprehensive Privacy Policy page:

  • Reduces bounce rate by informing users you’re a secure and reliable business
  • Increases page time if written in an easy-to-read, human-centric format
  • Helps you meet the compliance requirements for digital ads and third-party tools
  • Assures search engines that your website is managed professionally and legally

By optimizing this Privacy Policy with key terms such as “how we collect data,” “user rights,” “data protection,” and “information security,” you increase the likelihood of ranking for user queries related to privacy, data safety, and trust.